work was good tonight. mondays are slow apparently....and i quite enjoyed it. but im starting to know the meaning of the phrase:
"this job would be great if it werent for the fucking customers"~Randall Graves
this lady comes in tonight..your typical "im a gray haired old fat hag who hangs out with my millions of cats all day and ive never had a boyfriend cuz i chase them all off with my picky attitude" type of lady. she comesup to me i say "hi how ya doin? what can i get for ya?"
she gives me this solemn frown..."i'm sad."
me: "awww...why are you sad?"
her:i called this number on your brochure and it went straight to a fax machine.
me:what? thats really strange, mind if i see that? *takes brochure* yep, thats the right number. *notices she has a cell phone* did you wanna call it and see if it works?
her: it doesnt work. its a fax machine. let me speak to the manager
me: okay, im sorry about all this
her: i know. im sad. =( =( =(
me: is there anything i can do to cheer you up?
her: um...yeah?! i want the 7 oz beef tips, and a baked potato with *mumble mumble* you have on it..and a chocolate cake *frown*
me: okay that comes to *whatever price*
her: i have a coupon for a free dessert
me: okay..*says new price*
her: *hands me a credit card*
me: *gives her the reciept that shows transaction but not all she got on the order..*
her: can i have another kind of reciept please?
me: 0_o um....okay..sure..right here *hands her other reciept..smiles*
her: AHHHH!!!!! I DIDNT WANT ALL THIS STUFF ON THE BAKED POTATO YOU OVERCHARGED ME I DIDNT WANT CHEESE! i DIDNT WANT BACON!! NO! NO! NO! NO!
me: wait wait wait..you said you wanted "everything i can get on it"
her: NO! I SAID "everything that comes WITH it"
me: i...i..im sorry.i misunderstood
her: LET ME SPEAK TO THE MANAGER! IM SAD! THIS NUMBER GOES TO A FAX MACHINE!
me: hold on just a second *goes to grab Doug, the cook manager*
her: *bitches Doug out about the phone..they talk for 15 minutes going round and round in circles about how the phone number is wrong. its not wrong..just no one picked it up so it went to the fax =P bitch*
most of the other customers are awesome though. i really enjoy helping people who are nice to me and say "hi" when i ask them "how are you doing this evening?"
so advice to all of you out there..if someones extra nice to you when theyre serving you at a restaurant..be nice back..it makes them wanna serve you better.