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ATTENTION! - The art of Thornwolf — LiveJournal
As of this moment I am adopting a new policy in regards to changes in commissions.

With digital works I tend to not show updates because I work on things straight through most of the time, so by the time I send the lineart/sketch to you and get it approved I'd already be done with it. However, if I send you the final work and you are not pleased with it, please tell me what to fix and I will happily fix it for you. However I will only fix your commission once!. You may list several problems like "my spots aren't that color blue, they're more this blue, my wings are bat wings not bird wings and my nose is pink not black", but if I fix it for you and send it back to you, you may not say "That is fine and dandy, but I don't like the way that foot is positioned and can you put my characters hair up in a ponytail instead?" If you do not catch all of the things you want changed in the first round, all additional changes will cost extra.

However, if its something more along the lines of a color, then that is fine. Like say I got your shade of yellow wrong and its more green than gold, and even though I changed it once its still not the color you like, I can do that since all it really requires is adjusting the color balance and with a little knob turning I don't have to touch it with a digital paintbrush, but if it requires me to repaint multiple areas or redraw anything, sorry but thems the breaks, you didn't catch it the first time after I asked "are you suuuure?" I'm not going to take away fingers and add fingers and take them away because you can't decide if you like your character to have five fingers or four.

As for real media stuff, I always send updates because that's something I can't change easily, but the same thing applies. If you don't like the sketch, say so and I'll fix it, but I won't keep fixing it and fixing it so you get 20 free sketches from me. As for color, i'll try to send updates best I can but it is your responsibility to give me an accurate representation either visually or in lengthy text telling me exactly what you want, since its harder to change real media around if you forgot to mention your character has three horns on its face.

That is all.

Current Mood: annoyed annoyed
Current Music: "01 Forever (Original Club Mix)" by Bruderschaft

10 comments or Leave a comment
tengukun From: tengukun Date: May 9th, 2005 03:46 pm (UTC) (Link)
Good idea... as far as business goes, it's better on your part. The more times you have to change it, the more hourly income you're losing. :P And honestly, much as I love 'em, fur commissioners are the most fickle and nitpicky of the lot for the price and quality they get.

In fact, I may follow suit here... if you have to do "extra research", i.e. digging info out of them or changing things afterwards because they forgot to include it, you should charge more for it. :P Your time is valuable.
thornwolf From: thornwolf Date: May 9th, 2005 03:49 pm (UTC) (Link)
I once didn't give a refund to someone because they paid me half in advance would simply NOT send me their character description, and I can't draw anything without a description. He didn't even ask for a refund, he just dropped off the face of the earth without answering any of my e-mails and I notified him that unless he provides me with a description (It had been three to four months already) then I will not continue his commission, since that's one more slot on my commission list where I'm not earning anything by "moving on".

I hate it when people tie up my list with no intent of actually getting back to me. I only allow myself so many commission slots. In the words of my dad, "FIDO: Fuck it, drive on."

thornwolf From: thornwolf Date: May 9th, 2005 03:51 pm (UTC) (Link)
Ah yes, and I strongly urge you and any other artist to adopt a similar policy. I think if enough people said this, it would become an assumed thing that artists aren't machines who will produce 3 different colored variants of a $10 commission. I know the customer is always right, but then there's the "I have the right to refuse service to anyone".
katarina42 From: katarina42 Date: May 9th, 2005 03:59 pm (UTC) (Link)
I have something very similar to that in my commission policies. "I reserve the right to refuse a commission I do not wish to do for any reason, be it legal or personal."

I also limit it to three changes to the drawing, in the sketches stage. I say that major revisions to the finished product will be extra.

In fact, you may wish to look at my commission page and look through my policies. I've been collecting and adopting all of the good policies and practices that I've seen others use for quite awhile now. You may find something you wish to adopt yourself.
thornwolf From: thornwolf Date: May 9th, 2005 04:02 pm (UTC) (Link)
I think I shall do that.You and I seem to have the same mind about certain things anyway, I really need to put a page together with my commission information. In fact I think I might do that as a temporary thing until my site is done.
katarina42 From: katarina42 Date: May 9th, 2005 04:10 pm (UTC) (Link)
*nods* Good idea ^_^
calicougar From: calicougar Date: May 9th, 2005 07:52 pm (UTC) (Link)
Don't be mad...happens to everybody. Chalk it up to a learning experience.

My policy = The first change is always free. Everything after that is my standard rate. No tears, no drama, the end.
fernblossom From: fernblossom Date: May 9th, 2005 09:33 pm (UTC) (Link)
For a while I had this pretty long form on my site, basically the one used at Illuminatorsguild.com, which forced people to take some time and write out every detail of their character. I wouldn't quote a final price for the commission until *after* I saw that completed form. It gave me a good idea of how much research and nit-pickyness would likely be involved!
growing_rose From: growing_rose Date: May 9th, 2005 10:12 pm (UTC) (Link)
I don't know how people can do that to artists. >> I feel bad even just pointing out that my werecheetah character does not have breasts in her midform. (And it had been mentioned in the description.) I commissioned one friend, gave her a general idea and told her to do what she wanted.

That's a good idea. Someone on artists_beware a bit back posted about this person who had no idea what they wanted but the artist did twenty thousand things and nothing was it. Then the guy just disappeared, I think.
mshmsh From: mshmsh Date: May 9th, 2005 11:07 pm (UTC) (Link)
Jree~ that must be so annoying x_X I hate going back and retouching *solazy* I guess I would just not be a good artist to commission!
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