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ArtSpots prints - The art of Thornwolf — LiveJournal
ArtSpots prints
It has come to my attention that ArtSpots' print service has been out of commission for quite some time (months?), and as such, anyone who purchased a print from the site during this down time will have their orders canceled and be given a refund (Last I heard, the refunds were supposed to go out Monday).

I have no idea if I sold any prints through the site during that time as the inventory totals don't show until after the artist has been paid for the orders received, which of course I won't be given this snafu, so if you ordered a print of mine through ArtSpots and your order was canceled, please write me and I can ship you a print directly:

thornwolf227 at gmail dot com.

Sorry for the inconvenience, I literally just found this out 5 minutes ago.

Current Mood: disappointed disappointed

7 comments or Leave a comment
enveri From: enveri Date: August 26th, 2009 05:39 pm (UTC) (Link)
They've been promising some customers refunds for over a month. It wasn't until one of them went public on the forums with how disappointed she was with the service that they made a public announcement.

So if a reader is a customer, keep in touch with them, be the squeaky wheel!
thornwolf From: thornwolf Date: August 26th, 2009 06:33 pm (UTC) (Link)
Yeah I don't really keep up with the forums so I only just now found out about this :P Sucks. I really like ArtSpots.
westly_roanoke From: westly_roanoke Date: August 26th, 2009 06:30 pm (UTC) (Link)
Really? That sucks...

I guess the only alternative is DevArt prints. But honestly? Fuck that...
thornwolf From: thornwolf Date: August 26th, 2009 06:33 pm (UTC) (Link)
I don't like DA mostly because they take such a huge cut out of what the artist gets.
westly_roanoke From: westly_roanoke Date: August 26th, 2009 06:34 pm (UTC) (Link)
Yeah, that's why I don't like DA either. That and the MASSIVE price for what should be a $10 print...it ends up being $30...
From: rhandimask Date: August 26th, 2009 08:29 pm (UTC) (Link)
Artspots can't even be arsed to answer inquiries 80% of the time. No surprise that it couldn't keep up with its print service...
feather_dancer From: feather_dancer Date: August 26th, 2009 08:34 pm (UTC) (Link)
It is notable however the original founder sorda lost his spark and let the backlog build and build and not ask for help which meant it got as bad as it did. Now Tilton's taken over hopefully things will pick up again, I'm hopeful at least :/
7 comments or Leave a comment