An Ethel Among Mermans (thornwolf) wrote,
An Ethel Among Mermans
thornwolf

"I'd like to buy it but I have no money"

I just read this article that addresses what's really going on in the minds of those who, when passively presented with a purchasing opportunity, say instead "I'd love to but I have no money".

At first I just considered it a form of unnecessary politeness, and while it sometimes is just that, it apparently can sometimes go deeper than that, and they address what you as the seller should do and expect from these situations. A really good read!

http://ittybiz.com/customers-cant-afford-it/
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